Racine Area

Racine Water Utility

The Racine Water Utility (RWU) is responsible for ensuring that the drinking water quality provided to Racine area residents meets or exceeds all Federal and State drinking water quality standards. Currently, RWU provides retail water service to approximately 34,500 residential, commercial, industrial, and public authority customer accounts across Racine County. The Utility also contracts with local firms on upgrade projects to the treatment plant and distribution system to ensure that quality and reliable water service is provided to its customers.

Important Announcements

Water & Wastewater Bill Payment Location Change

As of February 2, 2026, Water & Wastewater Utility Billing Services has Moved to City Hall. Learn more!

Explore All Services

Aerial view of a complex of beige brick buildings with flat roofs and manicured lawns.

Administration

Calculator displaying '1000000' with financial reports and a hand holding a pen in the background.

Billing

Tanker truck transporting liquid on a highway under a partly cloudy sky. The truck is yellow and silver.

Services

Worker using fusion welding machine to join large black plastic pipes on a cobblestone surface.

Private Lead Service Line Replacement Program

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Water Quality

Plumber using adjustable wrench to fix a leaky PVC pipe under a sink. Water droplets visible.

Leak Detection Program

Road Construction

Plumber tightening bolts on a blue pipe with a wrench during installation or repair work.

Water Main Construction

News and Events

Jan 15, 2026

Utility Billing Services Relocating to City Hall

Beginning February 2, 2026, the Racine Water and Wastewater Utilities will relocate all in-person billing and payment services to City...

Nov 19, 2025

The Waterworks Commission will be discussing its Draft Water Supply Plan at its November 19th commission meeting.

For further details on the Commission Meeting, please view the City's Legislative Calendar on legistar. Click the following link to...

Aug 08, 2025

Update from the Racine Water Utility

Recent Changes to the Taste and Odor of Your Drinking Water Racine Water Utility remains committed to delivering safe, high-quality...

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Stay tuned! exciting events are on the way!

Useful Links and References

Conversation Practices

Check to make sure all of your pipes are properly insulated. It can take longer for water to heat up if your pipes are not insulated, which results in the water running for much longer periods of time. You should also cover your hot water heater with a special insulating blanket or cover.

Water Links

Fix a Leak Week | US EPA

Are you ready to chase down leaks? Household leaks can waste nearly 1 trillion gallons of water annually nationwide, so each year we hunt down the drips during Fix a Leak Week.

EPA

About the Utility

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Mission Statement

Our Mission is to provide the public with safe, pure drinking water. The completion of this mission, while maintaining our tradition of cost-effective operationsThe fact or condition of functioning or being active., requires the contributions of each individual employee joined together to achieve the overall goal that can only be accomplished through a joint team effort. To maximize individual effort and teamwork, we strive to develop a work environment that recognizes the value of individual differences, and foster teamwork and productivity among the diverse and talented people who make up our organization.

Racine Water Utility by the Numbers

51.1

Million Gallons of Water/Day Treated

50,000+

In-house water quality Analyses conducted

700+

Miles of water main in distribution system

Popular Links