Important Announcements

Water & Wastewater Bill Payment Location Change

As of February 2, 2026, Water & Wastewater Utility Billing Services has Moved to City Hall. Learn more!

Interested in touring the Treatment Plant to get a first-hand look at how our wastewater process works?

Call 262-636-9550 to schedule a tour for your group.

News and Events

Utility Billing Services Relocating to City Hall
Jan 15, 2026
Utility Billing Services Relocating to City Hall

Beginning February 2, 2026, the Racine Water and Wastewater Utilities will relocate all in-person billing and payment services to City...

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About the Utility

Exterior view of the Menasha Public Library, a two-story brick building with arched entryway and American flag.

Our Vision: Elevated quality of life for the Racine area through exceptional management of water resources

Our Mission: To provide high water quality that is permit compliance, energy efficient, and cost-effective.

Values:
A
– Accountability
T – Transparency
T – Teamwork
I – Inclusion
R – Respect
E – Ethics/Integrity

 

Wastewater by the Numbers:
8Billion+

Gallons Treated Per Year

250+

Miles of Sanitary Sewer Maintained

10,000+

Wet Tons of biosolids processed